Secure IT. Smart Gen-AI.
One Trusted Partner.
We combine managed IT expertise with advanced AI infrastructure to enhance your business's speed, safety, and intelligence. From endpoint support to Generative AI solutions, we connect legacy IT with future automation, automating cumbersome tasks while ensuring compliance, observability, and support.
- Dedicated Platforms per client • Encryption in transit & at rest
- API integrations: CRM, case management, email, storage
- Agentic workflows with monitoring & audit logs
Empowering Your Business with Gen-AI Solutions
At-a-Glance
Gen-AI Accelerators
Transform your operations with our innovative tools: Doc Processor, Mail Processor, Site Chatbot, and Vartik GPT Agents.
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Our Services
From consulting to implementation and operations, we provide tailored solutions to meet your unique needs.
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Industries We Serve
We specialize in delivering solutions for Legal, Healthcare, Finance, Insurance, and Retail sectors.
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Why Choose Us?
As a managed service provider, we focus on small businesses, ensuring personalized support and expertise.
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Your IT, Our Priority
Managed IT Services Tailored for You
Endpoint & Help Desk
We provide proactive patching, continuous monitoring, and reliable backups, ensuring your team has responsive support whenever they need it.
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Cybersecurity
Our comprehensive cybersecurity solutions include hardening, endpoint detection and response (EDR), multi-factor authentication (MFA), and incident response readiness to keep your business safe.
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Cloud & Hybrid Solutions
Whether you need Azure VMs, a private cloud, or a hybrid setup, we tailor solutions for optimal performance and cost-effectiveness.
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Foundation First
We secure and support your endpoints, networks, and infrastructure, then layer Gen-AI safely on top for enhanced efficiency.
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Empower Your Business with Tailored Automation
Enterprise AI Servers
Agentic Automation
Streamline your operations with multi-step, conditional agents that handle everything from intake triage to document drafting. Customize workflows to fit your unique business needs.
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RAG & Knowledge Chat
Utilize advanced vector search capabilities to access and manage your files effortlessly. Our platform supports multi-chunking strategies and multiple LLMs for comprehensive knowledge retrieval.
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API Integrations
Seamlessly connect with your existing systems like CRMs, SQL databases, and email platforms. Achieve true end-to-end automation for your business processes.
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Why Choose Us?
At Prime Desk Solutions, we provide a secure, single-tenant environment tailored to your business. Our encrypted VMs ensure your data is protected while you enjoy the benefits of automation.
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Accelerate Your Workflow
Ready‑to‑Run Accelerators
Vartik GPT (Private Chat)
Secure enterprise chat that keeps your data safe. Enjoy features like multimodal RAG, chat history, routing, and caching for seamless communication.
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Doc Processor
Effortlessly classify and extract data from various forms, including insurance and healthcare documents, converting them to JSON or CSV for easy integration.
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Mail Processor
Automatically parse emails and attachments to update your CRM or case records, saving you time and reducing manual errors.
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Site Chatbot
Ingest your website content and enable natural-language Q&A, making it easier for users to find the information they need across your pages.
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Your Data, Our Priority
Security & Compliance
Isolation by Design
Each client operates in their own virtual machine, ensuring no data mixing or shared runtime. Your data remains exclusively yours.
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Governance Friendly
We support compliance with HIPAA, SOC2, and GDPR, providing the necessary controls and auditability for your sensitive data.
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Observability
Track your processes, measure performance, and enforce approval steps to maintain control and transparency.
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Robust Security Measures
With encryption in transit and at rest, role-based access control, and detailed audit logs, we ensure your data is protected at all times.
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Streamlining Your Success
How We Engage
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We conduct a thorough workflow audit to pinpoint the automations that will deliver the highest return on investment for your business.
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Design
Our team crafts a tailored roadmap, complete with success metrics, to help you select the right accelerators and integrations for your needs.
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Deploy
We provision your encrypted virtual machine and configure agents and data pipelines to ensure a seamless deployment process.
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Optimize
Our commitment doesn't end at deployment. We continuously monitor, improve, and expand your automations as your business needs evolve.
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Build Your AI Infrastructure
Model Flexibility
Supports both Large Language Models (LLMs) and Small Language Models (SLMs), depending on your performance and cost requirements.
Generative Tools
Built to power tools using Generative AI, such as document summarization, intelligent Q&A;, and natural language processing.
About Prime Desk Solutions
Founded by IT veterans and AI innovators, we blend decades of managed service experience with modern AI applications. Whether deploying LLMs securely or managing your endpoints, we help businesses evolve into the AI era responsibly.
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Let’s Modernize Your Operations
Choose Prime Desk Solutions for secure MSP foundations and a private Gen‑AI platform that automates real work. Start with a free strategy session.
