Our Service Packages
Explore our tailored IT service packages designed specifically for small businesses in Houston. Each package offers unique features to meet your business needs, whether you're just starting out or looking for comprehensive support.
CoreGuard
Ideal for startups and small businesses needing essential IT assistance. This package includes help desk support, software updates, and basic cybersecurity measures to keep your operations running smoothly.
Managed Services
RMM
Anti-Virus
IT Documentation
IT Support
Remote Support-T&M
SLA-4 Hour
On-site Support-T&M
Cybersecurity
Email Security
DNS Filtering
MFA
Security Awareness Training
Hard Drive Encryption
Network Management
Firewall Management
Productivity Apps
M365/Google Licenses
Cloud Services
Cloud File Share
Data Backup
Cloud File Backup
Monthly Backup Testing
ProEdge
Perfect for growing businesses that require more robust IT management. This package offers enhanced security features, regular system monitoring, and proactive maintenance to prevent issues before they arise.
Managed Services
RMM
Anti-Virus
IT Documentation
Warranty Management
IT Support
Remote Support – Unlimited
SLA – 2 Hour
On-Site Support – Up to 4 hours
24/7/365 Live Support
Cybersecurity
Email Security
Phishing Protection
DNS Filtering
MFA
EDR
Security Awareness Training
Hard Drive Encryption
Darkweb Monitoring
Password Management
Network Management
Firewall Management
WiFi Management
Productivity Apps
M365/Google Licenses
Cloud Services
Cloud File Share
Data Backup
Cloud File Backup
Monthly Backup Testing
On Prem Disaster Recovery
Prime360
Our all-inclusive package for businesses that want complete peace of mind. Enjoy 24/7 support, advanced cybersecurity, data backup solutions, and strategic IT planning to align technology with your business goals.
Managed Services
RMM
Anti-Virus
IT Documentation
Warranty Management
IT Support
Remote Support – Unlimited
SLA – 1 Hour
On-Site Support – Unlimited
24/7/365 Live Support
Cybersecurity
Email Security
Phishing Protection
DNS Filtering
MFA
EDR
SIEM/SOC
Security Awareness Training
Hard Drive Encryption
Darkweb Monitoring
Password Management
Network Management
Firewall Management
WiFi Management
Network Diagramming
Productivity Apps
M365/Google Licenses
Cloud Services
Cloud File Share
Identity and Access Management
Data Backup
Cloud File Backup
Monthly Backup Testing
On Prem Disaster Recovery
Disaster Recovery Plan
IT Guidance
Risk Assessment
What Our Clients Say
Client Testimonials
"Prime Desk Solutions transformed our IT infrastructure! Their team is responsive and knowledgeable, making our operations smoother than ever."
"Thanks to Prime Desk Solutions, we can focus on growing our business instead of worrying about tech issues. Highly recommend!"
"The support we receive from Prime Desk Solutions is exceptional. They truly understand the needs of small businesses like ours."
Ready to Elevate Your Business?
At Prime Desk Solutions, we understand that every small business has unique needs. Our dedicated team is here to provide personalized consultations to help you choose the right service package that fits your goals. Whether you have questions about our offerings or need guidance on the best solutions for your business, we’re just a call or click away. Let’s work together to enhance your IT infrastructure and drive your success!
